After sending mass emails to your influencers, you may want to monitor mailing delivery and track the status of individual emails. Here’s how to do it efficiently using the Inbox status column and Mailing progress bar.
Understanding Inbox email status
The Status column helps you track each email thread’s progress with a specific influencer.
On Inbox table view, filter by Mailing name in the Mailing column.
Search by recipient's media name using the Search by recipient box to find the specific thread.
The email’s latest status is displayed in the Status column.
Email status types
Status | What it means | How to check more details |
Scheduled | The email is set to be sent at a later time. | The scheduled time is shown in the Message Column.  |
Sent | All scheduled emails in the thread have been sent. | Click on the Message to view the sent time  |
Replied | The influencer has responded to your email. | A red dot 🔴 appears in the Message Column, the email subject will also be in bold to help you quickly identify influencer responses.  |
Failed | The email could not be sent. | The Message Column will display the reason for failure. Check more details here.  |
Pending | The mailing is currently paused or inactive. | Emails will not be sent until reactivated.  |
Monitor mailing delivery with the sending progress bar
The Mailing sending progress bar (located next to the Recipient search box) provides a visual representation of your scheduled emails' progress.
Best practices for tracking emails efficiently
1. Use multiple filters to refine your Inbox view
The Inbox columns allow you to filter email threads by Mailing name, Status, Sender, etc, ensuring you see only what’s important.
Apply multiple filters at once for more precise results.
Customize your tableview by adding columns using "Manage Fields".
2. Use Jace AI to simplify your communication
All email threads started from Wednesday are available in both Wednesday and your personal inbox.
If you reply within Wednesday, you can use Jace AI to:
Save time by generating and refining email responses.
Improve communication with AI-assisted suggestions for clarity and professionalism.
📖 Learn more about using Jace AI for email communication.