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How to pause and restart your mailing

Updated over 6 months ago

How to pause a mailing

  1. Head to the Inbox.

  2. Find the mailing you want to pause using the dropdown menu in the top left corner.

  3. Click on the mailing name.

  4. Click "Pause Sending" in the top right corner.

To restart a mailing

  1. Open the Inbox Tool.

  2. Find the mailing you want to restart using the dropdown menu.

  3. Click on the mailing name.

  4. Click "Pause Sending" again in the top right corner (this will reactivate sending).

How to check mailing status

You can identify whether a mailing is active or paused by checking the Mailing name column on the table view:

  • Paused mailing: Displaysin front of the mailing name.

  • Active mailing: Displaysin front of the mailing name.

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